Meet the Team
NEXA IT Service Department
Click on the images below to learn more about them
Click on the images below to learn more about them
NEXA I.T. Specialist
Nathan consistently maintains a high level of professionalism in his work. Whether faced with
routine tasks or unexpected challenges, he approaches each situation with composure and a
solutions-oriented mindset. His ability to adapt to varying demands and responsibilities has been
instrumental in ensuring the success of multiple projects.
As a NEXA I.T. Specialist, Nathan can perform various tasks such as troubleshooting, technical support, web development and maintenance. His compassion about his work and skills makes him an invaluable asset to the organization.
Nathan’s defining attributes is his exceptional work ethic and proactive approach to challenges. He eagerly takes on new responsibilities, regardless of their complexity, and consistently demonstrates a can-do attitude. Nathan’s dedication to self-improvement is evident in his willingness to conduct independent research both during his shift and on his personal time. This commitment not only enhances his expertise but also contributes significantly to the success of his team and projects.
NEXA I.T. Executive Assistant to the C.I.O.
Jemarie “Jem” Dumangas exemplifies exceptional organizational skills and a proactive approach in her role as Executive Assistant to Paul Adams, NEXA’s CIO. With a keen focus on supporting the IT department, Jem has quickly established herself as an indispensable team member, facilitating the seamless execution of critical projects and initiatives.
Hand-selected by the NEXA CIO from a competitive pool of candidates, Jem distinguishes herself through her unique blend of administrative expertise and a strong affinity for technology. She excels in coordinating complex schedules, managing high-level communications, and anticipating the evolving needs of the NEXA IT department. Her dedication extends beyond IT, as she also provides valuable oversight for NEXA’s highly rated marketing department, Jet NEXA and Fly NEXA.
Jem’s innate ability to prioritize tasks and maintain an exceptional attention to detail has allowed her to streamline processes and enhance team efficiency. Thriving in dynamic, fast-paced environments, she consistently identifies opportunities to optimize workflows and contribute to the department’s overall success.
More than just an assistant, Jem is a strategic partner committed to advancing NEXA’s mission and IT vision. Her passion for technology, combined with her unwavering dedication to excellence, ensures that the CIO and the entire NEXA IT team are equipped with the tools and support necessary to achieve their objectives. Jem’s contributions make her an invaluable asset to the organization.
Senior Technical Support Specialist
Formerly with NEXA-HR Tech, Radel was hand-selected by the NEXA CIO to join NEXA-IT, recognizing his exceptional talent and dedication. He now plays an integral role in advancing NEXA-IT’s mission to deliver exceptional technical support and innovation, driven by his commitment to achieving work goals and enhancing team dynamics.
Radel is known for his exceptional skills as a technical support specialist, always ready to troubleshoot issues and guide customers through complex problems with patience and expertise.
Radel’s approach to success is rooted in strong work ethic traits that he exemplifies daily, including professionalism, punctuality, a positive attitude, and a commitment to communication and teamwork. His emphasis on organizational skills and productivity ensures smooth operations and innovative solutions, while his respect for colleagues and clients fosters a culture of cooperation and excellence.
Team Leader & Marketing Assistant
As a highly skilled Team Leader and Marketing Assistant, I specialize in supporting Loan Officers (LOs) with their daily marketing needs.
From answering inquiries to creating high-quality marketing materials, I ensure they have the tools to succeed. With expertise in marketing strategy, graphic design, and project management, I deliver innovative, results-driven solutions.
My proven leadership and customer-first approach empower our Loan Officers to excel, fostering success and growth at every level.
Social Media Specialist & Loan Officer Marketing Support Expert
Karen Ocampo is a skilled Social Media Specialist and Loan Officer Marketing Support Expert, combining creativity and strategy to enhance brand presence and empower loan officers with effective marketing tools.
Karen’s proactive approach and attention to detail make her a trusted partner for loan officers, managing marketing requests and delivering tailored solutions to meet their unique needs. With a focus on strategy, accuracy, and audience engagement, Karen drives results that build trust and elevate the company’s reputation.
She develops impactful social media campaigns, creates personalized marketing materials, and ensures all Loan Officer projects align with brand standards and compliance.
Senior Graphic Designer
With seven years of experience in graphic design, I have honed my ability to translate complex financial services into clear, engaging, and easy-to-understand visual communication. Whether creating professional logos, flyers, social media postings or content, Cobranding materials, and other marketing materials from scratch, I focus on designing assets that capture attention and establish trust with our loan officers and partners.
With seven years of experience in graphic design, I have honed my ability to translate complex financial services into clear, engaging, and easy-to-understand visual communication. Whether creating professional logos, flyers, social media postings or content, Cobranding materials, and other marketing materials from scratch, I focus on designing assets that capture attention and establish trust with our loan officers and partners.
In the fast-paced world of mortgage brokering, my designs aim to bridge the gap between complex financial concepts and customer-friendly visuals. I understand the importance of building trust, so I ensure that every design aligns with the values of transparency, fit for the definition they need, reliability, and on-time deadlines.
Graphic Designer
With a deep understanding of design principles and expertise in the latest tools and software, I bring both creativity and precision to every project. My attention to detail and commitment to excellence ensure that each piece not only meets but exceeds expectations. From conceptualizing new ideas to delivering polished final products, I thrive on turning complex concepts into simple, elegant designs that resonate with the target audience.
As a graphic designer on the marketing team at NEXA Mortgage, I specialize in crafting visually striking and professional designs that drive results.
My work is focused on meeting the unique needs of both our loan officers and customers, helping them communicate their message effectively through impactful visuals. Whether it’s marketing collateral, custom layouts, or attention-grabbing graphics, my designs are tailored to make a lasting impression.
At NEXA Mortgage, I’m driven by the belief that great design is more than aesthetics—it’s about creating meaningful connections and achieving tangible results. Whether I’m working on a bold new campaign or refining a single graphic, you can always count on me to deliver with passion and professionalism.
